idaho-ordnance.COM RETURN POLICY:
All Ammunition, Bullet, Primer, Case, Firearms, and Reloading Kit sales are final.
All returned goods must have prior consent. Please email or call for Return Authorization prior to returning any product.
Defective Firearms must be returned to the Original Manufacturer for warranty service.
All Idaho Ordnance Factory ammunition is warranted against material and workmanship defects. If the ammunition is found to be defective due to material or workmanship, Idaho Ordnance will replace the defective ammunition at no charge to the customer.
All ammunition warranty claims are handled on a case-by-case basis. All ammunition warranty claims must have a Return Material Authorization (RMA) number assigned before acceptance at our facility. Please DO NOT send ammunition without obtaining a RMA number from our Customer Service staff. In order to initiate a claim, please contact our Customer Service Team at 208-889-2257.
Ammunition is required to be shipped in a certain manner by the US Department Of Transportation (DOT). Bulk ammo that is not in original factory packaging, or loose ammunition in an ammo can, is NOT an acceptable form of transport per DOT regulations and our carrier, UPS. Ammunition that is sent and received for any warranty issue, must follow the DOT regulations.
Ammunition that arrives at our warehouse without original factory packaging, complete with LOT #, and RMA# will not be accepted.
NOTE: Improper storage and handling of ammunition may result in damage to the product. The appearance of exposure, corrosion or any other evidence of damage that occurred after the product was sold will void any warranties.
NOTE: Prices and/or specifications are subject to change without notice. Please email firstname.lastname@example.org with questions.